Callcredit Marketing Solutions Agent Wins Top Prize in South West
01 July 2009
Maureen Papilli from Callcredit Marketing Solutions was awarded the coveted ‘Agent of the Year’ prize at the South West Contact Centre Awards 2009, held last week in Bristol.
Maureen was singled out for her ability to put customers at ease and her personable manner. She had received a number of calls and emails from customers praising her skills and thanking her for her help.
The awards, organised by the region’s new South West Contact Centre Forum, were launched to identify and reward the "brightest and the best" of local industry talent and to raise the profile of call centre companies in the region.
The South West Contact Centre Forum was established last year as a not-for-profit organisation representing the interests of employers active within the sector in the region.
Duncan Graham, customer service director, comments:
“Maureen does a fantastic job here and has an excellent rapport with her team and her customers. This accolade is a true reflection of her work and we are extremely proud of her achievement. “
ENDS
Notes to Editors:
About the Callcredit Information Group
Callcredit Information Group (www.callcreditgroup.com) brings together experts across the fields of credit referencing, marketing services, interactive solutions and consultative analytics to enable our client base of businesses and consumers to make informed decisions using our innovative products and services. The group is made up of two complementary divisions:
Marketing Solutions, (www.callcreditmarketing.com) providing specialist knowledge in customer analytics, consumer targeting, database building and hosting, marketing communications, business modelling and market analysis through three market leaders in their own fields: EuroDirect, Broadsystem and GMAP Consulting.
Credit Solutions, encompassing Callcredit, Legatio and DecisionMetrics – specialists in credit risk, ID verification services and tracing tools.
